Tangerang, June 15, 2025 – PT Garuda Daya Pratama Sejahtera (GDPS), part of the Garuda Indonesia Group, reinforces its position as an outsourcing service provider with a strong technology differentiator. Through a series of digital transformations, GDPS continues to establish itself as a pioneer of modern, adaptive, and integrated outsourcing services.
Aligned with its vision as a leading BPO company and its mission to provide integrated solutions for sustainable development through the synergy of competence, technology, and compliance, GDPS is committed to becoming the most relevant and strategic partner for customer needs.
As a concrete manifestation of this vision and mission, GDPS consistently delivers various innovations. One of them is the development of digital technology supporting outsourcing service transformation through the Beyond Care application. This application is a Human Capital Technology solution with an end-to-end process approach designed to create a more systematic, transparent, and efficient human resource management system.
“In an increasingly competitive outsourcing industry, the ability to innovate through technology is key to competitive advantage. We view technology not merely as a tool, but as a foundational element in building superior and sustainable services,” stated Cornelis Radjawane, President Director of GDPS. “Beyond Care represents our vision of building an intelligent, responsive, and fully integrated outsourcing ecosystem.”
Beyond Care is a web and mobile-based workforce management platform developed to address three core needs in modern outsourcing services: transparency, monitoring, and efficiency. The application is specifically designed to connect three parties simultaneously—GDPS as the service provider, customers as service users, and employees as the workforce. The platform offers various features that can be customized according to the specific sector and requirements of each customer.
“Through Beyond Care, customers can monitor work activities and approve overtime, leave requests, and employee clock-in/clock-out records,” Cornelis explained. He added that Beyond Care also includes a performance assessment system based on KSA (Knowledge, Skill, Attitude), enabling clients to objectively evaluate contract workers.
Currently, GDPS has developed more than 30 personalized technology applications to meet diverse customer needs, such as Vehicle Checklist used in the transportation sector, Room Booking System deployed as an integrated and automated facility reservation tool optimizing building management, Aircraft Cleaning Application used in aircraft maintenance operations, Integrated Facility Management Working Plan utilized in building maintenance management, and other applications designed to add value to customer operations.
“GDPS has evolved from a conventional outsourcing company to a technology-enabled service provider prepared for digital-era challenges. Beyond Care and other solutions represent concrete evidence of integrating technology and human resources to create transparent, real-time, and sustainable services,” Cornelis stated. Moving forward, supported by a strong foundational vision and mission, GDPS remains committed to driving technological innovation to enhance service quality and deliver strategic value to customers, particularly in decision-making and operational efficiency.
